OUR T&C's INCLUDING
PRIVACY POLICY
Below you will find all of our T&C's and Privacy Policy details including how we use your data and more...
PRIVACY POLICY
WHAT TYPE OF INFORMATION DO WE COLLECT?
We receive, collect and store any information you enter on our website. In addition, we collect the login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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HOW DO WE COLLECT INFORMATION?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
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WHY DO WE COLLECT SUCH PERSONAL INFORMATION?
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.
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HOW DO WE STORE, USE, SHARE AND DISCLOSE OUR SITE VISITORS' PERSONAL INFORMATION?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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HOW DO WE COMMUNICATE WITH OUR SITE VISITORS?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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HOW CAN SITE VISITORS WITHDRAW THEIR CONSENT?
If you don’t want us to process your data anymore, please contact us at enquiries@ftcountrygifts.co.uk or send us mail to: Finishing Touches Country Gifts, Oback Cottage Farm, Misterton, Lutterworth, Leicestershire, LE17 4LQ
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PRIVACY POLICY UPDATES:
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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QUESTIONS AND YOUR CONTACT INFORMATION:
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to log into the customers portal which is found at the top of every page, contact us at enquiries@ftcountrygifts.co.uk or send us mail to: Finishing Touches Country Gifts, Oback Cottage Farm, Misterton, Lutterworth, Leicestershire, LE17 4LQ
TERMS & CONDITIONS OF USE
Website owner, the offering, and binding of Terms;
This website is owned and operated by Finishing Touches Country Gifts. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors to browse and purchase gifts. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
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Who can use our website?
In order to use our website and/or receive our services, you must be at least 16 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
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Key commercial Terms offered to customers:
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.
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Retention of right to change offering:
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website.
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Promotional emails and content:
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
Preference of law and dispute resolution:
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of England, United Kingdom, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in England, United Kingdom. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
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eGift Card T&Cs
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These terms and conditions tell you about the legal terms and conditions which apply to your purchase and use of digital Finishing Touches Country Gifts eGift Cards.
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These eGift Card terms apply to pounds sterling eGift Cards purchased online through the Finishing Touches Country Gifts UK website
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Finishing Touches reserves the right to update and change the terms and conditions of our eGift cCards at any time. This does not affect your legal rights. Use of your Finishing Touches Country Gifts eGift Card constitutes acceptance of our Terms and Conditions and we therefore recommend you read them carefully. It is your responsibility to check these eGift Card terms from time to time to ensure you are aware of any changes which may have been made. Finishing Touches Country Gifts eGift Cards remain the property of Finishing Touches Country Gifts who maintains the right to cancel the card in its sole discretion in situations where it is deemed necessary to do so (such as to comply with applicable laws or as a result of circumstances beyond its control).
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This eGift Card is not redeemable for cash.
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This eGift Card is non-transferable and resale is prohibited.
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This eGift Card is not to be combined with other vouchers and is not valid with other promos and offers.
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If a eGift Card is lost, stolen, destroyed or used without permission, a replacement will not be provided.
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If your order exceeds the value of the eGift Card, the remaining balance must be paid using Paypal or a credit or debit card.
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eGift Cards are to be used online at www.ftcountrygifts.co.uk as full or part payment on purchases.
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Your eGift Card is valid for a period of 6 months from the date of activation (which for online will be the date purchased) following which they expire automatically. A eGift Card cannot be used after the expiry date and any remaining balance will be removed and the card will become invalid and no longer available for use. We have no obligation to remind or inform you of a eGift Card’s expiry and it is your sole responsibility to ensure that any balance is used in full prior to expiry.
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Only one eGift Card may be used per online order.
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Personal data relating to your purchase or use of a eGift Card will be used in accordance with current applicable data protection and privacy legislation and the our privacy policy which can be found above.